7t999 Privacy Policy
Your privacy matters to us. This policy explains exactly what data 7t999 collects, why we collect it, and how we keep it secure for every Bangladesh player.
Introduction
This Privacy Policy ("Policy") describes how 7t999 ("we", "us", "our") collects, uses, stores, and protects personal information about you ("Player", "User", "you") when you access or use the 7t999 website and its associated services. By registering an account, depositing funds, or otherwise using any part of the 7t999 platform, you acknowledge that you have read and understood this Policy and consent to the practices described herein.
7t999 is committed to protecting your privacy and handling your personal data with care, transparency, and in accordance with applicable data protection principles. We collect only the data that is necessary for the purposes described in this Policy and take appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.
Information We Collect
7t999 collects personal data through three primary channels: information you provide directly during registration and account activity, information collected automatically when you use the platform, and information received from third-party service providers involved in payment processing or identity verification.
Information You Provide Directly
- Full name, date of birth, and national identification number or passport number as provided during registration or KYC verification.
- Mobile phone number linked to your registered bKash, Nagad, Rocket, or Upay account, used for deposits, withdrawals, and account notifications.
- Email address, where provided voluntarily for account communications or promotional updates.
- Residential address and proof of address documentation submitted for identity verification purposes.
- Copies of government-issued identity documents (National ID, passport, driving licence) submitted during the KYC process.
Information Collected Automatically
- Device information including device type, operating system, browser type, and unique device identifiers used to detect unusual access patterns and prevent fraud.
- IP address and approximate geolocation data derived from your IP address, used for security monitoring and fraud prevention.
- Session logs recording login timestamps, session duration, pages visited, and actions taken on the platform, retained for security audit and responsible gaming monitoring.
- Cookies and similar tracking technologies as described in Section 06 of this Policy.
Information Received from Third Parties
- Identity verification data returned by KYC and anti-fraud service providers following document authentication checks.
- Payment confirmation data from bKash, Nagad, Rocket, Upay, Visa, and Mastercard processors, including transaction reference numbers and masked payment identifiers.
- Risk and fraud signals provided by our third-party fraud detection partners, used to protect the integrity of the platform and the safety of all players.
Key Privacy Commitments
How We Use Your Information
7t999 processes your personal data only for specific, clearly defined purposes. The lawful basis for each type of processing is described in Section 04. We use your personal data for the following purposes:
- Account creation and management: to register your account, verify your identity, maintain your account profile, and process your gaming activity on the platform.
- Payment processing: to facilitate deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests to your registered payment method.
- Identity verification and fraud prevention: to verify that you meet the 21+ age requirement, confirm your identity against the details provided, and detect and prevent fraudulent activity or money laundering on the platform.
- Customer support: to respond to your enquiries, resolve account disputes, and provide assistance via live chat or email.
- Responsible gaming: to monitor gambling patterns that may indicate problem gambling behaviour, enforce self-exclusion requests, and apply deposit or session limits you have set on your account.
- Marketing and promotions: to send you information about bonuses, promotions, and platform updates where you have consented to receive such communications. You may opt out of marketing communications at any time.
- Legal and regulatory compliance: to meet our obligations under applicable anti-money laundering, know-your-customer, and data protection requirements, and to respond to lawful requests from competent authorities.
7t999 does not use your personal data for any purpose other than those stated above. If we intend to process your data for a new purpose not listed here, we will notify you before doing so and, where required, seek your consent.
Legal Basis for Processing
7t999 processes your personal data only where a valid legal basis exists. The applicable legal bases for our processing activities are:
- Contractual necessity: processing required to enter into or perform the contract between you and 7t999 — including account registration, payment processing, and the delivery of gaming services.
- Legal obligation: processing necessary to comply with applicable anti-money laundering, know-your-customer, and other regulatory requirements to which 7t999 is subject.
- Legitimate interests: processing carried out to protect the security and integrity of the platform, prevent fraud, and improve the player experience, where such interests are not overridden by your rights and interests.
- Consent: processing for marketing communications and optional features, carried out only where you have given your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Sharing Your Information
7t999 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:
- Payment processors and mobile banking partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard): we share the minimum transaction data required to complete your deposit or withdrawal. These partners are bound by their own privacy obligations and may not use your data for any purpose other than processing the transaction.
- Identity verification and KYC service providers: we share identity document data with accredited third-party verification partners solely for the purpose of confirming your age and identity in accordance with our anti-fraud and responsible gaming obligations.
- Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi): session and gameplay data is transmitted to game providers to operate game rounds. This data does not include full identity details — only an anonymised player session token and relevant bet and result data.
- Regulatory and law enforcement authorities: we disclose personal data to competent regulatory bodies, law enforcement agencies, or courts when required to do so by applicable law or a valid legal order. We will notify you of such disclosure where we are legally permitted to do so.
No other sharing of your personal data occurs. 7t999 does not share your data with advertisers, data brokers, social media platforms, or any other commercial third party for marketing, profiling, or targeting purposes.
Our Security Commitments
256-Bit SSL Encryption
Every data transfer between your device and 7t999 servers is encrypted using 256-bit SSL. Your bKash and Nagad transaction details are never stored unencrypted after a session ends.
Secure Data Storage
Personal data is stored on secured servers with restricted access controls. Access to player data is limited to authorised 7t999 personnel with a documented operational need. All staff with data access are bound by confidentiality obligations.
No Data Selling — Ever
7t999 has never sold player data and will never do so. We do not share your personal information with advertisers or data brokers. Your data exists solely to operate your account and keep you safe.
Secure Mobile Payments
Payment transactions via bKash, Nagad, Rocket, and Upay are handled through secure API integrations. Full mobile wallet numbers are masked in our system after the initial verification step — only a partial reference is retained for dispute resolution.
21+ Protection — No Minor Accounts
7t999 applies strict age verification at registration and may re-verify at any time. Any account confirmed to belong to a person under 21 is closed immediately, all data is flagged per our retention policy, and any balance is forfeited as described in the Terms & Conditions.
Cookies and Tracking Technologies
7t999 uses cookies and similar technologies to operate the platform, maintain your session, remember your preferences, and analyse usage patterns to improve our service. The following categories of cookies are used on the platform:
- Essential cookies: strictly necessary for the platform to function. They enable login sessions, maintain your authenticated state, and ensure the security of each session. These cookies cannot be disabled without breaking the platform's core functionality.
- Functional cookies: used to remember your language preference, display settings, and recently visited game categories, so you do not need to re-configure your preferences on each visit.
- Analytics cookies: used to collect aggregated, anonymised data about how players use the platform — such as which pages are visited most frequently and where users navigate after landing on a page. This data helps 7t999 improve the user experience. Individual player identities are not linked to analytics data.
- Security cookies: used to detect and prevent fraudulent login attempts, bot activity, and unusual account access patterns. These cookies do not track your activity across unrelated websites.
You may manage or delete cookies through your browser settings at any time. Please note that disabling essential or security cookies may prevent some features of the 7t999 platform from functioning correctly.
Data Retention
7t999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable law. The following general retention periods apply: account data and transaction records are retained for a minimum of 5 years following account closure to meet anti-money laundering record-keeping obligations; KYC and identity verification documents are retained for a minimum of 5 years from the date of submission or from the date of the last transaction, whichever is later; session logs and gameplay records are retained for 12 months for security and dispute resolution purposes; marketing preference data is retained until you withdraw your consent or request deletion, whichever comes first.
When the applicable retention period expires and there is no longer a legal basis for retaining your data, 7t999 will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual.
Your Data Rights
As a 7t999 player, you have a number of rights in relation to the personal data we hold about you. The table below summarises these rights and how to exercise them. To make a data rights request, contact 7t999 support via live chat or email. We will acknowledge your request within 5 business days and aim to fulfil it within 30 days.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of all personal data 7t999 holds about you, free of charge, once per calendar year. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data we hold about you. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to any overriding legal retention obligations. |
| Right to Restriction | You may request that we restrict processing of your data in certain circumstances, for example while a data accuracy dispute is being resolved. |
| Right to Portability | You may request a copy of the personal data you provided to us in a structured, commonly used, machine-readable format. |
| Right to Object | You may object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests. |
To exercise any of these rights, contact 7t999 support via live chat from within the platform or by email at [email protected]. Please note this is a plain-text email address — it is not a clickable link. Include your registered mobile number and a brief description of your request. We will verify your identity before processing any data rights request.
Third-Party Links
The 7t999 platform does not contain links to external third-party websites. All navigation remains within the 7t999 platform. If you access any external service independently (for example, your bKash or Nagad mobile banking app to complete a deposit), that service is governed by its own separate privacy policy and 7t999 has no responsibility for how that external service processes your personal data.
Children's Privacy
The 7t999 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If 7t999 becomes aware that personal data has been collected from a person under 21, we will immediately close the relevant account, delete the data to the extent not required to be retained by law, and forfeit any associated balance as described in our Terms & Conditions. If you believe that a person under 21 has registered an account on 7t999, please notify us immediately via live chat or email so that we can take prompt action.
Changes to This Privacy Policy
7t999 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will notify registered players via their registered mobile number or email address at least 7 days before the updated Policy takes effect. The updated Policy will be published on this page with a revised effective date shown in the metadata bar at the top of this page.
Your continued use of the 7t999 platform after the updated Privacy Policy takes effect constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the platform and may request account closure before the revised Policy takes effect.
Contact Us on Privacy Matters
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7t999 handles your personal data, please contact our support team via live chat available 24/7 from within the platform, or in writing at [email protected]. This is a plain-text email address and is not a clickable link. Please include your registered mobile number and a clear description of your privacy concern. We aim to acknowledge all privacy-related enquiries within 24 hours and resolve them within 30 days.
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